What can ship & customs
This is general guidance. What actually ships depends on the carrier and your country's customs, and we confirm it at warehouse intake. Not sure? Ask us via a 1:1 inquiry before you order.
🚫 Can't ship (most air carriers)
- Perfume, hairspray, nail polish, high-alcohol cosmetics — flammable / pressure-sensitive, banned on air.
- Loose lithium batteries (power banks, spares). Batteries built into a device may be OK — see “restricted” below.
- Medicines / health supplements (varies by country) and some foods (meat, fish sauce, alcohol).
- Counterfeits / IP-infringing goods, weapons or replica guns, cash, gift cards.
⚠️ Restricted (limits / packing rules)
- Lightsticks & battery-built-in devices: the battery must stay installed in the device; capacity/quantity limits apply. Don't remove a lightstick's battery — loose cells get blocked.
- Liquids / creams / serums: volume and count limits; large quantities may be refused.
- Many identical items (looks commercial): may trigger duty and inspection at customs.
✅ Popular KPOP items (usually fine)
- Albums, photocards, photobooks, posters, lightsticks (battery installed), clothing, plushies, keyrings, cosmetics (except perfume-type).
🛃 Duty-free thresholds (indicative)
If your order value exceeds your country's threshold, duty/tax may apply. These are indicative — check your customs authority for exact rules. We do not under-declare value (it's illegal).
| Destination | Approx. duty-free under |
|---|---|
| 🇺🇸 USA | ~ $800 |
| 🇬🇧 UK | ~ £135 |
| 🇪🇺 EU | ~ €150 (VAT from €0) |
| 🇯🇵 Japan | ~ ¥10,000 |
| 🇵🇭 Philippines | ~ ₱10,000 |
| 🇧🇷 Brazil | most parcels taxed — we flag it |
Unsure about an item? Ask via a 1:1 inquiry before ordering and we'll confirm whether it can ship.
This is an operational draft and will be updated after carrier contracts and customs-broker review.